We accept return of items that have not been worn, altered or washed. All tags must be attached. You may return any full price item purchased, in original condition, for a full refund within 15 days of the delivery date.
Shipping and handling charges for returned merchandise are non-refundable.
Proof of purchase, such as a copy of original purchase, is required for reimbursement of the full purchase price.
SALE ITEMS
Sale items are final sale and are not returnable.
Return or Exchange an Item by Mail
You may send the item back to us at the address below using any method. Once we receive your package, we will promptly exchange the item or refund as you instruct. Unfortunately, we cannot refund the shipping charge.
Our return address is:
Daphne Studio
307 West 38th St
Suite 923
New York, NY 10018
If you do not have the packing slip, please include the following information with your return:
- Your name and billing address
- The name, address, and zip code of the person who placed the order, if it was a gift
- The original purchase price and approximate date of the purchase
- The item number of the merchandise, if available
- The problem with the merchandise and if you want to be refunded, or have the item exchanged for a different size or color.
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